Feedback from our clients
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I want to pass on my thanks to Charlie. There were times she was able to identify i was very stressed, like when she felt I had too much on and moved our next meeting to post NHS classes. Charlie was the calmness which I was grateful for. She helped me and I am and will continue to refer to the notes I kept from our meetings. Charlie has made me focus more on nurturing ‘me’. I’m not good at that but it’s an ongoing focus. Thankyou for all your help.
Fran MS May 25
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Following the pogramme, I am more open to speaking to my close family about how I am feeling. I am trying to pace myself more. I am using relaxation techniques more.
Judy with Fibromyalgia May 25
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I now have a growing confidence in my body's recovery and that I can make decisions that will support me in this. It's tailored approach has been perfect for me.
Kay with post Covid Syndrome April 25
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I now have structure in my life and I have taken on some activities which I can easily do in stages in accordance with how I have learnt to manage my pain more.
Sigrid with Pain April 25
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I am now able to walk further with the support of the programme. I am going out and meeting friends and I am reading using pacing methods to improve my mental and concentration levels.
George with ME/CFS April 25
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I’m now back to 80%, with a view to increasing up to full time by May.
Sabir with Me/CFS April 25
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The biggest change for me since being on the programme is that I am going back to work following the return to work plan we explored together.
Annie with Fibromyalgia March 25
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I have found working with Charlie to be very valuable, she has always offered honest advice, backed it up with practical examples and a wealth of case knowledge. I feel able to move forward with reduced support thanks mainly to Charlie's advice and assistance in helping live with fatigue and be confident in the next steps of my journey. A massive thank you!
Bob with ME/CFS March 25
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I’ve been taught about sleep cycles and sticking to either a 30 or 90 minute nap to get the full benefit of the rest. It’s helped manage my expectations of myself to become more accepting that there are the health issues I currently have, so try not to push myself too hard to how ‘I used to be’ as I then exhaust myself or become very depressed that my body can’t do what it used to.
Rachel with Fibromyalgia Feb 25
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I have learnt some techniques to be able to manage some of my symptoms. I have learnt ways to relax better which will help me save some of my energy. Charlie was incredibly kind and reassuring.
Rose with ME/CFS Feb 25
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Realising that I can take personal breaks during the day to ease my pain. I have realised that self care is important. My programme helped me to realise that I don't need to feel guilty if I need time away from my desk.
Candice with Fibromyalgia Feb 25
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Ruth has really helped teach me to know how to practically make my own health and wellbeing sustainably as good as can be and was always positive and constructive. Helped focus on techniques and ideas that make things better. Increased awareness of triggers and signs to take early note of.
John with Post Covid Syndrome Feb 25
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Coaching sessions were very positive and gave me confidence and faith that I would get better.
Kate with post Covid Syndrome Feb 25
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Alex’s compassion, support and understanding was awesome. I hope my feedback helps others to see the light.
Matt with Fibromyalgia Dec 24
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The programme helped me to formulate a phased return to work that was tailored to my needs. I have lower pain levels and lower fatigue levels and am less anxious.
Claire with Post Viral Fatigue Dec 24
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I have less fatigue & have returned to work. I felt emotionally supported and began to feel more emotionally robust. I have a better understanding of the illness and how to manage it.
Sarah with ME/CFS Dec 24
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My appointments with Charlie have been fantastic. She has supported my when I really wasn’t feeling well and has provided me with coping mechanisms and ideas whilst phasing back to work.
Anna with ME/CFS Dec 24
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I’m working in a voluntary capacity with a confidence that I have the tools to sustain this long term and re-enter gainful employment in the near future.
Dan with ME/CFS Dec 24
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Jessica went over and beyond to help me. I would not be at this point without her help advice & support. Even calling me when she was concerned about me.
Tracey with Thrombotic Thrombocytopenia Purpura Nov 24
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My clinician helped me to set realistic goals to include days when I wouldn't normally feel well enough to do anything. It provided me with a safe space to discuss my progress.
Allison with Post Covid Syndrome Nov 24
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Vitality360 helped teach me some coping mechanisms which I am very grateful for.
Rob with ME/CFS November 24
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The programme helped to reduce the frequency and severity of energy troughs which increased my confidence about the future and being able to to return to work.
Simon with ME/CFS October 24
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Would just like to express my gratitude for the service I have received from vitality, it was a complete turning point in my recovery and has given me my life back and helped me feel positive about my future.
Lauren with Long Covid & PoTS
August 24
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Having a connection with a team who understand ME/CFS and its’ challenges was huge. I felt less isolated. I felt reassurance that what I was doing were the right things. I am less fatigued and symptomatic.
Linz with ME/CFS July 24
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I have been given confidence in a healthy future.
Margaret with ME/CFS in July 24
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Jess was very helpful, always very polite and understanding with me especially in the beginning when I struggled with my emotions. She's been a massive help with not just getting back to work but helping with my mindset and getting back into fitness too.
Aimee with Post Surgery Fatigue June 24
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The pacing and relaxation information, strategies and techniques gained from Charlie are proving invaluable. The way I pace myself through the day/week now means that I structure my days to include "me" time which allows me to just "stop" and be in the moment. Charlie helped develop the return to work plan proposal. She helped me to build resilience through pacing in view of being able to reintroduce work into my day. She has helped me to not blame myself.
Emma with pain/fatigue symptoms
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I'm happy that I am returning to work to get some of my identity back, and to start moving my life forward. Vitality360 have not only been patient with me while I've worked through this, but have helped me get to a place where I can actually think about a RTW, which as times felt like it may never happen when I was very unwell.
Nicola with Long Covid June 24
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Charlie has been fantastic. I can’t speak highly enough of her about her taking the time to listen, to fully understand and to explore different approaches to rehabilitation. She has been clear that this is not a linear journey or that one size fits all. These aspects in conjunction with a well thought out return to work plan has helped me hugely.
Christopher with Long Covid June 24
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I have gained more confidence in being able to return to work. There has been a huge improvement in my healthy through having a space in which to properly discuss the impact of my condition with an expert clinician.
Client with Long Covid June 24
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The programme has given me some useful suggestions which have enabled me to increase my working hours.
Client with Fibromyalgia
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With Maxine's expertise, we have been able to increase my daily activities with more stretching. Maxine has been an absolute pleasure to work with, due to her expertise and calming manner.
JC with ME/CFS
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Vitality360 offer a fair and balanced approach where there is uncertainty, and they bring confidence from experience.
Richard with fatigue
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Three things that have improved for me through the programme, are my confidence, my wellbeing and my hope for the future
Cat with Long Covid
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My outlook is more positive and I feel empowered thanks to the supportive, caring and encouraging engagement of the programme.
Kim with ME/CFS
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The programme has taught me how to prepare and rest around daily activities and invaluable skills for coping with my condition.
Becky with Hashimoto’s Thyroiditis
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My clinician has provided great support and given me encouragement to improve my mindset and daily routine in light of my condition...
Allison with Thyroid related Fatigue symptoms
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I have found a confidence that I had completely lost in 2021 with post covid fatigue symptoms. I feel very fortunate to have been recommended to your organisation.
Chris with Post Covid Syndrome
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I would not have made progress I have without the support of the Vitality360 team. I am able to manage my life and have confidence to do more in a measured way.
Jessica with Fatigue Condition
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I have restarted work as I am able to manage my condition, through pacing and planning.
Tim with Post Covid Syndrome
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The advice and support I have received has been useful, practical and relevant. I have learnt how to pace myself better.
David with Post Covid Syndrome
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Forcing myself to keep going became a way of life.. until I learnt to see the value in rest and pacing as a way of 'putting energy back in'
Client with Fibromyalgia
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I now feel able to approach my professional future with hope, and continue to incorporate the tools and techniques I have learnt into everyday life
Client with Fibromyalgia
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The programme has given me the tools I need to manage my recovery and the permission to take the time I need in doing it..
Emma with Post Covid Syndrome
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I am eating more healthily and getting out and about more after my stroke. I am taking on more complex work and building my fitness.
Client with Post Stroke Fatigue
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I can not be thankful enough for the support of my clinician during this horrendous period.
Client with Post Covid Syndrome
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I have been supported to manage my boundaries at work so that I can be clear about how to manage my fatigue.
Client with Post Covid Syndrome
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Thank you. I have dealt with a few companies during this and Vitality360 have been by far the most productive and easiest to deal with.
Marc with Post Covid Syndrome
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The empathetic support has been fantastic. I am less stressed about returning to work
Rachael with Post Covid Syndrome
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I have some exercise techniques to try and help my mobility. I also understand more about doing a little and then resting to build wellness.
Sam with ME/CFS
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I have learnt how to use effective techniques and coping strategies to help me manage my condition.
Client with Post Covid Syndrome
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I have learnt how to recharge my body batteries and that it’s ok to feel the way that I do; its is about how I manage my symptoms that matters.
Client with Lymes Disease
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I am more relaxed about recovery - it feels less fragile which frees me up to do more positive activities and I approach tasks differently now.
Client with Post Covid Syndrome
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Sessions were with an excellent specialist who really understood my condition, helping me with my ability to manage my symptoms and to build up my levels of activity.
Client with Post Covid Syndrome
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I have learnt how to pace myself by spreading tasks over longer periods so that I am managing my activities according to my capabilities.
Client with Post Covid Syndrome
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My clinician really listened to me and gave me coping strategies to better manage my condition and helped me think more positively about myself.
Client with Post Covid Syndrome
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I have learnt to better manage my energy levels with rest periods and other tools and techniques that I have been supported to adopt in the programme.
Client with Post Covid Syndrome
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At the start of my rehabilitation programme, I couldn’t even sit up for a few minutes, now I am back at work for 30 hours a week.
Client with Post Covid Syndrome
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Since being on the programme, I now have my wellbeing as my priority and have learnt helpful coping techniques and that it's ok to not be ok at times.
Client with Post Covid Syndrome
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The programme supported me getting back to work again, after having 6 months off. It also helped me understand my illness and that I wasn't going mad!
Client, Julie, with ME/CFS
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I found being able to talk to my clinician in my sessions was very beneficial. I didn’t find it easy to talk at the beginning but felt more comfortable as my sessions continued. She was very understanding and very patient and went at my pace.
Client with Post Covid Syndrome who had been in ICU and has now run a marathon
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The programme helped me to feel reassured and to have the confidence to try activities so that I am doing more each day with improved emotional stability and hopefulness of recovery.
Client with pain condition
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My clinician has been absolutely fantastic throughout this whole process and I can't thank her enough for all the help, encouragement and support she has given me throughout. I don’t feel that I'd be in such a good place with my health and activity levels now if it wasn’t for the support of this rehabilitation programme.
Client with Post Covid Syndrome
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At the start of the programme, I was off work, feeling confused and vulnerable. My clinician’s support has given me the confidence and validation so that I am now working again.
Client with Post Covid Syndrome
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Your support has made a difference to my ability to control and manage my pain. You really opened my eyes to ways that I can manage my condition. Most importantly, you really listened, a skill that is so important that you really demonstrated.
Client with persistent pain
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I really appreciate the support and patience of my clinician and her help in educating me about post viral fatigue. She encouraged me to walk every day and to build my activity slowly up, so that I could get back to work.
Client with Post Covid Syndrome
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I now have the tools and techniques to actually manage my symptoms which are getting better. I have much improved mental health and am no longer plagued by anxiety and depression.
Client with Post Covid Syndrome
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Just to let you know that I am continuing with the walks, and I am also playing football again (just once a week though) I wanted to say thanks again for getting me back on my feet and understanding what was needed to get me back to some sense of normality.
Client with Post Covid Syndrome
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Vitality360 has given me absolutely amazing support and I can finally see the light at the end of the tunnel. I can really feel mental and physical improvement and I have got so much confidence that I will be back to myself again soon.
Client with Post Covid Syndrome
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Following the early intervention long covid programme, my sleeping has improved. I am mentally stronger and managing a lot more physical exercise.
Client with Post Covid Syndrome
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My confidence has improved, and I am more aware of when I am struggling. I have techniques to manage my breathing symptoms and am improving my walking stamina.
Client with Post Covid Syndrome
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The Vitality360 team were instrumental in giving me the confidence and practical support that enabled me to return to a high pressured, dynamic workplace.
Client with Fatigue Condition
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When I started the programme, I was scared, anxious and depressed. The help and advice of Vitality360 even outside my scheduled appointments, has helped me feel that I am not alone.
Client with Post Covid Syndrome
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My clinician was empathetic and wise and with a tailored plan, I was able to restart work and to function again.
Client with Post Covid Syndrome
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My programme helped me to use time management to alleviate my symptoms and this gave me back some confidence.
Client with Post Covid Syndrome
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I honestly do not believe that I would be as well as I am or still be in work, if it wasn’t for Vitality360. I would have seriously relapsed and been off work again. My clinician has given me the belief and tools to manage my recovery and to watch out for the risk points along the way.
Client with Post Covid Syndrome
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My clinician really helped me to be more realistic about activity levels during recovery. She was also a massive support in helping me to be more compassionate with myself- a lone, understanding voice of support in this challenging period of ill health, with limited support or understanding from others.
Client with Post Covid Syndrome
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I can’t tell you how grateful I am to the Vitality360 team. Before the programme, I was feeling very lost and frustrated and didn’t know where to turn or how to manage my condition. The programme has completely changed my day-to-day life for the better, and I feel much better, empowered with tools and very positive for the future.
Client with Post Covid Syndrome
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I really don’t know where I would be without the support of Vitality360 and I am eternally grateful.
Client with Post Covid Syndrome
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I would just like to say a massive thank you. I am very grateful for all your help and support. I would recommend this service to anyone.
Client with fatigue condition
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Having a professional on hand to keep me on track and organise my thoughts and structure recovery has been very helpful as well as knowing that I am not the only person going through these challenges.
Client with Post Covid Syndrome
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Vitality360 have given me tools to analyse and manage my symptoms in a way which works for me. They have helped me understand how I can improve my behaviour to be in more control in the future and given me confidence.
Client with Post Covid Syndrome
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I now have a tailored return to work plan which has improved my confidence about recovery
Client with Post Covid Syndromme